Contact Us

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IP Trade SA

Belgium
Liège Logistics
rue de l’Aéropostale, 8
4460 Grâce-Hollogne

Phone + 32 4 364 04 69
info@iptrade-networks.com

Paris
19 Boulevard Malesherbes
75008 Paris

Phone +33 1 55 27 37 57
info@iptrade-networks.com

Frankfurt
Herriotstrasse 1
60528 Frankfurt

Phone +49 69 661 629 70
info@iptrade-networks.com

London
6th Floor,
Becket House,
36 Old Jewry, London, EC2R 8DD

Phone + 44 203 178 4448
info-uk@iptrade-networks.com

New York
1500 Broadway
5th Floor
#505
NYC NY 10036

Phone + 1 888 844 8440
Fax + 1 212 361 0059
info-us@iptrade-networks.com

Chicago
318 W Adams St.
Suite 1818
60606 Chicago
Illinois, USA

Phone +1 (312) 734-1066
info-us@iptrade-networks.com

Hong Kong
Room 1102
The Lee Gardens,
33 Hysan Avenue
Causeway Bay – Hong Kong

Phone + 852 3959 8645
info@iptrade-networks.com

 


Support

Supporting customers and partners 24/7

Global trading never stops!
To get the job done, traders must rely on telecom and other communication systems around the clock.

With an IP Trade Service Contract, IP Trade customers and partners are fully supported with 24/7 access to the IP Trade Support Center and teams of experienced support engineers, information, and resources.

IP Trade Support Contracts deliver Layer 3 and Layer 4 support:

  • Rapid fault event escalation
  • Quick access to the IP Trade Support Center and IP Trade Certified Technicians and Engineers
  • Quick diagnosis, troubleshooting, and event resolution
  • Full support cover for all IP Trade hardware and applications
  • IP Trade Application software updates

Are you experiencing a fault event?

If you have an IP Trade Contract and are experiencing a fault, or if we can answer your questions regarding IP Trade systems, contact us now:

Please make sure to have your IP Trade Support Contract Reference Number to hand. Failure to do so could slow our ability to help you quickly.

Don’t Have an IP Trade Support Contract?

To learn more about purchasing an IP Trade Support Contract and its high quality cover, contact your local certified IP Trade Partner now.


Extranet

IP Trade Extranet is a platform specifically dedicated to IP Trade’s partners. The Extranet has been developed to facilitate and enhance services such as license validation and maintenance contract management. Please connect to our platform using the web link: extranet.iptrade-networks.com and create your account.

For support and more information get in touch with us.